Support Options

Helpdesk
SONICclick provides a 24x7 support helpdesk service. For any technical problems or questions you have regarding your hosting account or pre-sales questions that cannot be answered by our Knowledgebase/FAQ or Video Tutorials. Please submit a helpdesk request and we will answer your issue as soon as possible (usually within 30 minutes). Open a Helpdesk ticket.

Knowledge Base / FAQ (New!)
SONICclick provides a Knowledge Base / FAQ of frequently asked question, you should consult this before opening a support request. View the Knowledge Base / FAQ.

Video Tutorials (New!)
SONICclick provides flash video tutorials on how to manage your account. These tuturials show you the steps required to perform certain actions in your Control Panel, uploading files to your site and updating your Domain Name Servers (DNS). View the Video Tutorials.